Welcome to Upper West Side Dental

Opening Hours : M.T.TH.F. 1pm - 10pm By Appointment Only
  Contact : 917-675-3717

FAQS

What are your hours?

Upper West Side Dental is a privately owned practice that has hours by appointment only.  Appointments are available between 1 pm and 10 pm Monday, Tuesday, Thursday, Friday and Saturday.  Dr. Shirley respects your time so he does not double book his patients; he reserves the room for your appointment.  We kindly ask that you arrive 10 minutes before your appointment so that other patients are seen on time. If you need to cancel or reschedule and appointment, we require 48 hour notification via email or voicemail.

If you would like to see Dr. Shirley’s availability, please

I have an emergency and it is 1:00 am, is the Dr. available to see me?

Yes.  Although our hours are by appointment only, we are able accommodate emergency patients 24/7.  If you have a dental emergency which you feel cannot wait until office hours, please call our office and leave a voicemail.  You can also text our emergency line at (917)667-6015.  The Office Manager will contact you within 30 minutes of the voicemail or text message.  It should not take more than 30 minutes for the Office Manager to return your call. If you do not receive a return call within 30 minutes, please feel free to call again. If you have a serious emergency which cannot wait for a return call, call 911, or go directly to the hospital emergency room.

Does Upper West Side Dental offer payment plans?

Yes, please visit Carecredit.com for more information about monthly payments.

What insurances does Upper West Side Dental accept?

We accept all insurances, but we are in-network with the following PPO insurance: 

AETNA

  • Aetna Advantage Dental
  • Assurant Dental Health Alliance (PPO)
  • Dental PPO/PDN
  • Discount Dental

CIGNA

  • Cigna Dental EPO: Core Network
  • Cigna Dental EPO: Radius Network
  • Cigna Dental PPO
  • Cigna Dental PPO: Core Network
  • Cigna Dental PPO: Radius Network

DELTA DENTAL

  • Delta Dental PPO
  • Delta Dental PPO Plus Premier
  • Delta Dental Premier

METLIFE

  • PDP
  • PDP Plus (Preferred Dentist Program)

GUARDIAN

  • PPO: DentalGuard Alliance / DentalGuard Preferred
  • PPO: DentalGuard Preferred
  • PPO: DentalGuard Preferred Select

BLUE CROSS BLUE SHIELD

  • PPO (Premium Care)

UNITED HEALTHCARE

  • In Network Only PPO – INO

How often should I see Dr. Shirley for check-ups?

We recommend you visit the dentist for a check-up every 6 months.  Once you have a check-up, Dr. Shirley will give you a treatment plan and will set a schedule that works for a quick and efficient process.

How often should I brush and floss my teeth?

We recommend 2- 3 times a day; in the morning, after lunch and before going to bed.  In the morning you clean your teeth of the bacteria accumulated overnight. At night you clean your teeth of food and snacks you had during the day. Flossing regularly removes plaque and leftover food that may be hard to see and hard to reach by simply brushing your teeth.  Flossing is just as important as brushing; the hardest cavities to treat are those that develop in between the teeth.  

I become extremely nervous when I visit the dentist. How can you help me?

Most people stay away from the dentist for a number of reasons.  Some of those reasons may include having a bad past experience with dental work and hearing or seeing dental tools.   To help you get over nervousness we find having an open and honest conversation about your fears helpful.  We also offer nitrous oxide to make procedures as comfortable as possible.  Nitrous Oxide is known to many as “laughing gas” and is a safe and effective sedative agent suitable for patients of all ages that are in good health. It instantly helps you feel relaxed and less anxious during your appointment. 

Does Upper West Side Dental accept children as patients?

Yes!  We see all ages at our office, and cater to large families.  We are known to reserve appointments for families of 5 and larger so that everyone is seen on the same day. 

What toothpaste is most recommended?

Our Upper West Side Dentist, Dr. Shirley recommends toothpaste with fluoride. Fluoride prevents tooth decay in adults and children by strengthening the tooth enamel. After you have your consultation/preventive visit Dr. Shirley will recommend at tooth paste according to your treatment plan.  Some patients benefit from using toothpastes for sensitivity such as Sensodyne.